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The average delivery-times for National dispatch of goods are 24 Hours and 48 Hours in the islands and some remote areas. In the UE Countries deliveries take almost 3 working days except for some remote areas where it takes up to 5 days. In non-EU Countries delivery time changes according to the destination and correspond.
Deliveries are free of charge for purchases over 50,00 Euro in Italy and 150,00 Euro in EU Countries. For Countries outside the EU please refer to the price table in the section General Conditions.
EASY AND FREE RETURN
The Customer withholds the right to rescind from the sales-contract within and not over 10 (ten) working days as from the date of receipt of the goods. The format for Return of goods shall be available under the section RESERVED AREA/MY ORDERS/RETURNS after the Login. It shall be filled in indicating the reason for returning the item bearing the code reference number allocated to the transaction and shall be available with the Order Form received via e-mail. The information shall be transmitted via computer to the courier (DHL/ UPS ) who shall proceed to contact the Customer in order to decide on when to deliver the goods. The Customer is kindly requested to give the exact telephone number and address in order to ensure the correct delivery of the goods. The Seller shall refund the entire amount paid for the purchase of the goods excepting for the transport expenses run for the return of the goods if the purchases were lower than 50,00 Euro in Italy and 150,00 Euro in EU countries. Shipping costs for returns from not EU countries must be paid from the Customer. Read More on Free Easy Returns in homepage.
For any queries and requirements :
Send an e-mail at firstname.lastname@example.org
Call the number + 39 0732 3883 during working days from 8.30 a.m. to 6 p.m.
Call our call-centre at +39 0732 1920005 during holidays and week ends open 24 hours a day
During the opening hours contact us clicking on